Privacy & Security

77ahc Privacy Policy

Your personal information is our most important asset. How we collect information, where we store it, and how we keep it secure — everything is clearly stated here.

Last updated: January 2026
Key points at a glance
Subject 77ahc location
Information Collection Only information necessary to provide the service
Sale of Information Never — information is not sold to third parties
Data Encryption 256-bit SSL encryption always active
Information Retention Period As long as account is active + legal obligations
Marketing Emails Opt-out facility available at any time
Information Access Users can view and delete their own information

1Introduction

Welcome to 77ahc. This Privacy Policy ("Policy") describes how we collect, use, store, and protect your personal information when you use the 77ahc platform.

We believe privacy is a fundamental right. That's why the 77ahc privacy policy is built from the start on the "privacy by design" principle — meaning your information protection wasn't added later, but has been part of the system from the beginning.

This privacy policy is our Terms & Conditions Must be read together with. Please read this document in full before you start using the 77ahc platform.

77ahc complies with GDPR, CCPA, and international data protection standards. Our licensing authority regularly audits our privacy policy.

2What types of information we collect

We collect the following types of information when you register on the 77ahc platform and use our services. All information collection is limited to legal and necessary purposes — nothing unnecessary is asked.

2.1 Information provided during registration
  • Full name (as per national ID)
  • Email address
  • Mobile phone number
  • Date of birth (for age verification)
  • Address (city, district, postal code)
  • Gender (optional)
2.2 Information provided for KYC verification
  • National ID or passport scan
  • Proof of address (utility bill, bank statement, etc.)
  • Selfie photo (holding your ID card)
  • Bank account or payment method details
2.3 Automatically collected information
  • IP address and geolocation
  • Browser type, operating system, device information
  • Login time, session duration, page visits
  • Game history, bet amounts, win-loss records
  • Deposit & withdrawal history
  • Information obtained from cookies and tracking technology
We never ask for your bank account password, PIN code, or credit card CVV. Never give this type of information to 77ahc.

3Why we use your information

77ahc uses your personal information only for the purposes below. We never use your information for any other purpose without your consent.

  • To create, manage, and ensure account security
  • To verify identity and confirm age (18+ verification)
  • To process deposits, withdrawals, and payments
  • To manage game sessions and ensure fair play
  • To provide customer support and resolve issues
  • To prevent fraud, money laundering, and illegal activities
  • To meet legal obligations and regulatory requirements
  • To inform about bonuses, promotions & offers (on an opt-in basis)
  • To improve platform performance and security
  • To customize services according to user preferences
We use your information only to provide services — it is not sold or rented to third parties.

4Where and How Long Information Is Stored

77ahc stores your personal information on secure cloud servers accessible only to authorized personnel. The servers are located in data centers in the European Union and the United States and are ISO 27001 certified.

Information Retention Duration
  • Active accounts: all information retained as long as the account remains active
  • Closed accounts: retained for legal purposes up to 5 years after closure
  • Transaction records: minimum 7 years (as required by financial regulators)
  • KYC documents: 5 years after account closure
  • Chat & email logs: up to 3 years
  • Marketing communications: stopped immediately upon opt-out

Once the retention period expires, your information is permanently deleted and cannot be recovered.

5With whom we share information

77ahc is committed to protecting your privacy. We only share information in the following cases and within necessary limits.

5.1 Payment providers

We work with third-party payment providers to process deposits and withdrawals. Only the information necessary to complete transactions is shared with these providers.

5.2 Game providers

Our platform features games from various third-party game providers. While playing, your username and session information are sent to them, but not personal information.

5.3 Regulatory authorities

We provide necessary information to meet legal requirements of licensing authorities, tax offices, and law enforcement agencies.

5.4 Legal obligations

We may disclose information if required by court order, subpoena, or other legal process. In such cases, we try to notify the user in advance whenever possible.

77ahc never sells, rents, or exchanges your information to third parties for marketing or advertising purposes.

6Cookies and tracking technology

The 77ahc platform uses cookies and similar technologies to provide a better experience. Cookies are small text files stored in your browser that help remember information during website visits.

Types of cookies we use
  • Essential Cookies: Essential for login sessions and security — cannot be disabled
  • Performance Cookies: Measures site speed and stability
  • Functional cookies: Remembers your preferences and settings
  • Analytics Cookies: Used to understand user behavior and improve services
  • Marketing Cookies: Used to show relevant advertisements (only with consent)

You can block or delete cookies at any time from your browser settings. However, disabling essential cookies may cause some features not to work.

7How we keep your information secure

77ahc uses industry-standard technology and best practices to protect your personal information. Security is embedded at every level of our platform.

  • 256-bit SSL encryption: All data transmissions are protected with the highest level of encryption
  • Two-Factor Authentication (2FA): Optional for account security but strongly recommended
  • Firewall & DDoS Protection: Enterprise-grade firewall to protect against server attacks
  • Regular Security Audits: Annual penetration testing by third-party security experts
  • Limited access: Only authorized personnel can access necessary information
  • Data Backup: Daily automated backups and disaster recovery planning
  • Suspicious activity monitoring: Unusual logins and transactions are tracked in real time

However, keep in mind that no method on the internet is 100% secure. We do our best, but absolute security cannot be guaranteed. It is your responsibility to keep your password confidential and avoid suspicious emails.

8Your privacy rights

As a 77ahc user, you have full control over your own information. You have the following rights under GDPR and other data protection laws.

Right to access

You can request to view all your stored personal information.

Right to rectification

You may request to update or correct incorrect or outdated information.

Right to Deletion

You can request permanent deletion of your information except for legal obligations.

Right to Restrict ProcessingYou can request to limit how we use your information.

Data Portability

You can download your information in machine-readable format.

Right to object

You may object to the use of your information for marketing or profiling purposes.

If you wish to exercise these rights, email [email protected] or go to the "Privacy Settings" section of your account. We will process your request within 30 days.

9Privacy of minors

77ahc is for individuals aged 18 or older only. We do not knowingly collect personal information from anyone under 18. Through age verification at registration and the KYC process, we ensure that all users are adults.

If we learn that a minor has registered, we will immediately suspend that account and delete all personal information. Any funds deposited by minors will be refunded.

Request to parents: Monitor your child's online activities and ensure they are not accessing age-restricted sites.

10Third-Party Websites

The 77ahc platform may contain links to various third-party services, game providers, and payment processors. These third-party websites have their own privacy policies and 77ahc is not responsible for their practices.

When you navigate from our platform to another site, it is your responsibility to read that site's privacy policy. We recommend reviewing the policies of any third-party site before providing personal information.

All third-party services used on our platform comply with GDPR and international data protection standards. However, 77ahc is not responsible for what happens on their sites.

11Changes to Privacy Policy

77ahc may update this privacy policy from time to time. Updates may be required due to legal changes, new feature additions, or security improvements.

For any significant changes, we will notify you via email and through notices on the platform. For minor edits, the "Last Updated" date at the top of the page will be changed.

If you continue using the platform after policy changes, it will be assumed that you agree to the new policy. If you do not agree with the changes, you may close your account.

We review the privacy policy every six months and update it as necessary. Check this page regularly.

12Contact Us

Contact 77ahc with any privacy questions, concerns, or requests. Our Data Protection team is always ready to assist you.

Live Chat
Available 24/7
Data Protection Officer
Response Time
24–48 hours

For privacy-related requests, please include your registered email or user ID for account verification. We provide an initial response within 72 hours and a final resolution within 30 days.

Our security commitment

Why 77ahc is best at protecting your information

We're not just a gaming platform — we are guardians of your trust. We are committed to ensuring security at every level.

SSL encryption

Bank-grade 256-bit SSL encryption protects all your data transmissions. No one can read your information.

ISO 27001 certified

Our data management system follows ISO 27001 standards — ensuring world-class security.

GDPR compliant

We comply with all international data protection laws including GDPR and CCPA. Your rights are protected.

No sale of information

We never sell, rent, or share your information with third parties. Your privacy is our priority.

Two-Factor Authentication

Add an extra layer of security to your account by enabling 2FA. Prevent unauthorized access.

Regular Security Audits

Third-party experts test our systems annually to ensure the highest standards.

Secure & Transparent

Start gaming on a secure platform

Your privacy is protected at 77ahc. Play with confidence — international standards compliance, SSL encryption, and strict data policies.

SSL secured · GDPR compliant · 18+ verified

বাংলা